Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit our facility (the “facility”) or use the mobile application (the “app”) (collectively with the facility, the “Services”). 

We receive information about you through your user account when you register on our app and when you visit the facility. When you enter the facility or use this app, you are consenting to the collection, transfer, manipulation, storage, disclosure, and other uses of your information as described in this Privacy Policy.

What Does This Privacy Policy Cover?

This Privacy Policy covers the treatment of personally identifiable information (“Personal Information”) gathered when you are using the app or facility.

What Information Do We Collect and How is such Information Used?

The information we gather enables us to operate the facility. In connection with certain aspects of the Services, we may request, collect and/or display some of your Personal Information. We collect the following types of information from our users.

Account Information:

Your account information, such as your name, email address, and password is collected, stored, and processed by our third party Authentication Processing company (the “Authentication Processor”), and use and storage of that information is governed by the Authentication Processor’s applicable privacy policy. As of the Effective Date of this Privacy Policy listed below, AWS Cognito is the Authentication Processor used within the Services.

When you create an Account, you may provide information that could be Personal Information, such as your name, password, and email address. You acknowledge that this information may be personal to you, and by creating an account and providing Personal Information to us, you allow others, including us, to identify you and therefore may not be anonymous.

User Content:

We collect information that you include in your profile, such as your name and email address.

Other Information:

We may collect your unique device id number of the mobile device on which you use the app.

If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, to send you a reply.

IP Address Information and Other Information Collected Automatically:

When you use our Services, some information is automatically collected. For example, when you use our Services, how you use the Services, information about the type of device you use, your Open Device Identification Number, date/time stamps for your visit, your unique device identifier, operating system, Internet Protocol (IP) address, and domain name are all collected. This information is generally used to help us deliver the most relevant information to you and administer and improve the Services.

General Uses of Information:

We use personal information collected through our Services for purposes described in this Privacy Policy or disclosed to you in connection with our Services. We use your information to operate, maintain, and improve our services.

How, and With Whom, Is My Information Shared?

User Profile Information:

As stated above, some of your user profile information such as email address, name, and password is collected, stored, and processed by our Authentication Processor.

Information Disclosed for Our Protection and the Protection of Others:

We also reserve the right to access, read, preserve, and disclose any Personal Information as it reasonably believes is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce this Privacy Policy and our Terms of Service, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.

Is Information About Me Secure?

Your Account information will be protected by a password for your privacy and security. You need to prevent unauthorized access to your Account and Personal Information by selecting and protecting your password appropriately and limiting access to your phone.

We seek to protect Account information to ensure that it is kept private; however, we cannot guarantee the security of any Account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

We otherwise store all the information using industry-standard techniques. While we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security and we do not guarantee or warrant that such techniques will prevent unauthorized access to information about you that we store, Personal Information or otherwise.

What Information of Mine Can I Access?

If you are a registered user, you can access and edit information associated with your Account by logging into the Services.

How Can I Delete My Account?

Should you ever decide to delete your Account, you may do so from the App. If you terminate your Account, any association between your Account and information we store will be deleted.

What Choices Do I Have Regarding My Information?

You cannot use our Services without registering for an Account. You can delete your Account.

What Happens When There Are Changes to this Privacy Policy?

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we collect or use information, we will notify you by posting an announcement on the Services or sending you an email and will change the Effective Date (below). A user is bound by any changes to the Privacy Policy when he or she uses the Services after such changes have been first posted.

What If I Have Questions or Concerns?

If you have any questions or concerns regarding privacy using the Services, please send us a detailed message to support@autonomi.xyz. We will make every effort to resolve your concerns.